1st ACCEPTANCE. - The realization of any reservation supposes the acceptance of these general conditions.
Before your arrival, the client will have to sign the digital rental agreement and register guests online through the link that will be provided.
Once finished, the client was provided with the information for key collection through an access code to a key box. For Check Out, we ask you to leave the keys in the same key box.
- Check In will take place from 3:00 p.m.
- Check Out will be carried out until 11:00 a.m.
2nd DESTINATION OF THE PROPERTY. - The Property is rented exclusively for temporary stay use, other than housing. Failure by the Lessee to comply with the provisions of this Clause will give rise to the full resolution of the Contract, without prejudice to compensation for damages that may correspond to the Lessor.
3rd ASSIGNMENT AND SUBLETTING. - The Lessee may not sublet, totally or partially, the Property or assign this Agreement without the express written consent of the Lessor.
For its part, the Lessor may freely assign, totally or partially, the rights and obligations derived for it by virtue of this Agreement, for which purpose the Lessee grants its express consent.
4th OCCUPANTS. - The person making the reservation must be of legal age and is responsible for the accuracy of the data entered.
Regardless of the maximum number of guests that the house can host, during the period of stay, only the number of people listed in the reservation can stay in the house. To add any extra person to the reservation, it must be communicated to the owner, authorized and the difference paid, when appropriate.
5th ACCESS TO THE PROPERTY. - The Lessee will allow the Lessor or the persons designated by the Lessor to access the Property to verify proper compliance with the obligations set forth in this Contract, as well as to carry out any verification or repair of facilities or common elements that pass through it, prior communication of these visits 24 hours in advance.
However, the Lessor may access the Property in situations of extreme urgency or need, and must mediate as much advance notice as possible depending on the circumstances that occur.
The client is informed that from Monday to Friday from 08:00 a.m. to 03:00 p.m. our staff will access the pool and garden area on a weekly basis to carry out cleaning and maintenance tasks.
6th HOUSING DELIVERY. - At the end of this Contract, the client must vacate the Property in the same conditions of state, hygiene, operation and cleanliness at the beginning of their stay.
Failure to clean the Property at the time of delivery will entitle the Lessor to deduct the amount of €30.00 for each hour of cleaning that is necessary.
Likewise, at the end of this Contract, the Tenant must deliver to the Landlord all the sets of keys of the Property that he had received. Failure to comply with this obligation will entitle the Lessor to claim the amount of €100.00.
The delay in the delivery of the Property on the agreed date and conditions will accrue daily compensation, not substitute for damages, equivalent to twice the daily Rent agreed until the date on which the eviction occurs. The payment of this amount will not imply the right of the Tenant to continue using the Property, nor will it in any way prevent the Landlord from exercising the actions it considers to achieve the eviction of the same.
The amounts indicated in the preceding paragraphs may be claimed without prejudice to the Landlord's right to be compensated by the Tenant for any other damages caused.
7th USE AND RESPONSIBILITY. - The Tenant is strictly PROHIBITED:
• THE CELEBRATION OF ANY TYPE OF PARTY OR EVENT.
• The possession of all kinds of animals in the Property, unless you have prior authorization.
• Smoking inside the Property.
• The installation in the Property of machinery or devices that, due to their noise, odors or vibrations, could cause inconvenience to the neighbors and/or occupants of adjoining properties or that form part, where appropriate, of the Community of Owners.
• The storage or possession of any type of explosive, flammable, unhealthy, harmful or dangerous substances or merchandise.
The Lessee will be responsible not only for their own acts but also for those committed by the occupants of the Property, both for the purposes of contractual resolution, and for the obligation to compensate the damages that may have been caused to the Lessor.
Failure to comply with any of these obligations will entitle the Lessor to terminate the Contract, endorsing the amount received as Reserve, Deposit and/or Rent.
8th WORKS. - The Lessee may not carry out works on the Property or its facilities without the prior express and written authorization of the Lessor. Failure to comply with this obligation will result in the automatic and full termination of the Contract. At the end of the lease, the Landlord may choose between requiring the Tenant to remove the works carried out, or that these remain for the benefit of the Property, without compensation or indemnity in any of the cases.
The repairs that are necessary to keep the home in habitable conditions to serve the agreed use, will be at the expense of the Lessor, except for maintenance due to use, deterioration or damage that is attributable to the Lessee. The performance of works by the Lessor in the Property will not entitle the Lessee to demand compensation or indemnity of any kind.
9th CONTRACT RESOLUTION. - The breach by any of the Parties of the obligations contracted in this Contract, will entitle the other to choose to demand its fulfillment or to urge the resolution of the Contract, in both cases with the corresponding compensation for damages (this without prejudice to the subsistence of the obligation of compliance, in case of opting for its requirement).
In particular, the following will be considered causes of resolution that will empower the Lessor to request the resolution of the contract as a matter of law:
• Failure to pay Rent or any other amount resulting from this Agreement.
• Non-compliance by the Lessee with the use or destination of the Property.
• The assignment of the contract or the sublease of the Property without the express prior written authorization of the Lessor.
• Any other breach of the Tenant's obligations resulting from this Agreement.
In no case will it be mandatory to make a prior request for compliance, nor can the passage of time be interpreted as a waiver by the Lessor of the exercise of the rights and/or actions that correspond to it under the Contract.
10th MODIFICATIONS. - In case of force majeure, we reserve the right to change housing for one with similar characteristics or superior to the one contracted by the client. These changes will have no cost to the customer.
11th CANCELLATION. - In case of cancellation request by the client, the cancellation policy established on the website through which the client has formalized their reservation will be applied.
12th CLAIMS. - There are complaint forms available to the client in our offices.
13th DATA PROTECTION. - In compliance with Regulation 2016/679 of the European Parliament and of the Council, on data protection, we inform you that the personal data of this contract, both of the signatories of the same, and of the legal representative of the client, will be used for the purpose of meet the obligations contained in this contract, as well as its internal use for the provision of commercial services related to the service, for the duration of the contractual and commercial relationship maintained, without prejudice to the fact that at any time you can exercise your rights as interested party, described below, or withdraw consent, without affecting the legality of the processing based on consent prior to its withdrawal.
Consequently, by signing this document you authorize the transfer of your data to the lessor, which will process the personal data of the lessee under a co-responsibility regime.
The lessee is informed that the Data Controller is EL RONDAGUEL S.L. (B-38480885), which is hereby authorized to transfer data to the commercial entity ELRON VILLAS & LUXURY S.L.U. (B-76820158). In this regard, it is reported that both commercial entities have signed a co-responsibility agreement because they jointly decide the purposes and means for the development of this activity. By virtue of said agreement, ELRON VILLAS & LUXURY S.L.U. will be responsible for any possible responsibilities that may arise as a result of the data management it carries out.
For the exercise of rights, the lessor's own address indicated in this contract, as well as the telephone number: 922 782 789 and Email: rentals@elrondaguel.es, have been designated as a means of contact.
The data will only be used to meet the fulfillment of contractual obligations and for the preparation of subsequent budgets, for billing and collection. The data provided will be kept as long as the contractual relationship is maintained or for as long as necessary to comply with legal obligations and address possible responsibilities that may arise from fulfilling the purpose for which the data was collected. The data will not be transferred to third parties unless there is a legal obligation or unless you expressly authorize us to do so.
The tenant is informed of the rights of access, rectification, deletion, limitation and portability, which she has under the current regulations on data protection, for the exercise of which she may contact either of the two data controllers, attaching copy of your ID or equivalent document.
If the tenant considers that she has not obtained full satisfaction in the exercise of her rights, she may file a claim with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid.
14th AUTHORIZATION OF PROMOTIONAL COMMUNICATIONS. - The client authorizes us to send commercial communications about our products and services. If you do not wish to receive our information, please contact us by sending an email to rentals@elrondaguel.es
15th APPLICABLE LAW. OUT. - This contract will be governed and interpreted first and foremost by the provisions contained in the Contract itself. In addition, and even though it would be excluded from the application of Law 29/1994, of November 24, on Urban Leases ("LAU") in accordance with the provisions of its Art. 5.e), the parties state his will that this contract be completed, in what is not established in it and in what is not contradictory with it, by the provisions of Title III of the LAU.
The Parties, expressly waiving any other jurisdiction that may correspond to them by law, expressly submit to the jurisdiction of the courts and tribunals of the judicial district where the Property is located, the resolution of any controversy or claim that may arise with respect to the interpretation or execution of the Contract, including those referring to non-contractual obligations arising from it or related to it.
16th OTHER INFORMATION OF INTEREST
SURVEILLANCE CAMERAS (1)
Under the provisions of Organic Law 3/2,018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, as well as in Community Regulation 2016/679, you are informed that in the property subject to lease There is a system of video surveillance cameras, and you are also informed:
I. That the recent one has installed a surveillance system using cameras in the exterior area of the home and garage to guarantee the safety of workers, clients, users and all those people who come inside the facilities . of the company.
II. That the information obtained and stored through the recording system will be used exclusively for the purposes of prevention, security and protection of people and property that are ever in the establishment or facility under protection. The purpose of this system is to protect the property and its occupants against unauthorized access by strangers, thus preventing the commission of crimes against people or property existing in the property.
III. That the above information is subject to the rights recognized by Organic Law 15/1999 of December 13, on the Protection of Personal Data, as well as its implementing legislation.
IV. It is also stated that the companies “ABYMATIC SISTEMAS, S.L.”, holder of CIF B-83.971.614, as the alarm receiving center, and the entity “DASEGUR CANARIAS, S.L.”, will have access to the images. with CIF B-01700939, as a security system maintenance company.
V. ELRONDAGUEL S.L., with CIF B38480885, and address at Calle La Botavara nº 7, Ofic., Postal Code 38670, Adeje, Spain, is the Controller of the processing of the personal data of the Interested Party and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).
In accordance with the provisions of 22 of the Organic Law on Data Protection ELRON VILLAS & LUXURY S.L.U. carries out image processing through camera or video camera systems in order to preserve the safety of people and property, as well as its facilities. It is hereby informed that
Images of public roads may only be captured to the extent that it is essential for the purpose mentioned in the previous section. However, it will be possible to capture public roads to a greater extent when necessary to guarantee the security of strategic assets or facilities or infrastructure linked to transport, without in any case implying the capture of images of the interior of a home. private.
The data will be deleted within a maximum period of one month from its collection, except when it must be kept to prove the commission of acts that threaten the integrity of people, property or facilities. In this case, the images must be made available to the competent authority within a maximum period of seventy-two hours from when the existence of the recording became known.
The blocking obligation provided for in article 32 of this organic law will not apply to these treatments.
The duty of information provided for in article 12 of Regulation (EU) 2016/679 will be understood to be fulfilled by placing an information device in a sufficiently visible place identifying, at least, the existence of the treatment, the identity of the person responsible and the possibility of exercising the rights provided for in articles 15 to 22 of Regulation (EU) 2016/679. A connection code or internet address to this information may also be included in the information device.
ALARM (2)
It is reported that the home has an alarm system, managed by ELRON VILLAS & LUXURY S.L.U., whose operation is subject to the provisions of Order INT/316/2011, of February 1, on the operation of alarm systems in the area. of private security. However, it is only operational during periods of inactivity in the operation of the property, that is, before and after the lease period. Consequently, the Tenant has no possibility of manipulating the alarm, since it will remain deactivated during their stay.
- Homes includes: VV-38-4-0088647, VV-38-4-0098840.
- Homes includes: A-38-4-0004925, A-38-4-0004921, A-38-4-0004922, A-38-4-0004923, A-38-4-0004924, A-38-4-0004914, A-38-4-0004917, A-38-4-0004918, A-38-4-0004916, VV-38-4-0088647, VV-38-4-0098840 A-38-4-0004926.
EXTRA SERVICES
- AIR CONDITIONING OF THE POOL. If your home has a private pool, you can request the heated pool for a supplement of €40.00 per day, for a minimum of 5 days. Since the air conditioning motor is turned on and depending on the outside temperature, the pool usually takes between 24 – 48 hours to heat up. For safety and in reference to Royal Decree 909/2001, of July 27, which establishes the hygienic-sanitary criteria for the prevention and control of legionella, the pool temperature may not exceed 26 degrees.
- AIR CONDITIONING/HEATING: If your home has air conditioning or heating, you can contract its use. The price of this service is €40.00/day.
- CLEANING: Upon request and availability, we have a general cleaning service during your stay. The price of this service is €30.00/hour.
- COTS AND HIGH CHAIRS: Upon request and availability, we provide cots and high chairs for babies free of charge.
- ANIMALS: Upon prior request, we can accept the reception of animals in the house.
SECURITY
We recommend always maintaining security during your stay.
The house has a safe. The accommodation will not be responsible for loss or theft inside or outside it.
We recommend always leaving blinds, bars, doors and windows closed at night and while you are away from the house.
EMERNENCY AND SANITARY
The house has a fire extinguisher and first aid kit. Its use without valid justification may entail a penalty of up to €90.00 at the customer's expense.
Telephone numbers of interest
Emergencies: 112
National Police: 091
ENVIRONMENT
Below we give you a series of basic tips related to awareness and care for the environment: Turn off lights and appliances while you are away from home, do not use them and after your Check Out. recycle. Reduce unnecessary water consumption. Reuse plastic bags. Do not flush toilet paper down the toilet. The world belongs to everyone and taking care of it is in our hands. Let's do it!
We hope that your stay is pleasant and that you enjoy your holidays in this corner of Tenerife!